‘The Division’: Beta Gameplay Footage Can’t Be Recorded With Some Win10 Capture Cards, Says Ubisoft

Tom Clancy's The Division is finally entering closed beta this week but Ubisoft still has a bit of bad news for some folks planning to capture The Division gameplay footage with a Windows 10 machine.
Tom Clancy's The Division is finally entering closed beta this week but Ubisoft still has a bit of bad news for some folks planning to capture The Division gameplay footage with a Windows 10 machine. Photo: Ubisoft

Less than 24 hours remain before Ubisoft and Massive welcome members Xbox One community into the long-awaited closed beta for Tom Clancy’s The Division. But the latest word from the game’s publisher is a bit of bad news for any fans of The Division who already made the jump to Windows 10.

With The Division’s closed beta scheduled to begin on Thursday, for some users, Ubisoft and Massive have published a list of known issues that PlayStation 4, Xbox One and PC users might encounter during their time with the beta. Granted, only the Xbox One community will be given access to the game on Thursday, meaning the list could grow (or shrink) before PC and PS4 users get access to The Division beta on Friday morning. The list is surprisingly short, given the numerous delays we’ve seen for the game, but one issue in particular is receiving a fair amount of attention from the PC community.

According to Ubisoft, Tom Clancy’s The Division players currently running Windows 10 on their PC are going to run into problems if/when they try to capture their gameplay footage on certain external video capture devices. The post specifically mentions the Atomos Assassin, Atomos Shogun and Elgato Gaming HD60, three devices popular with the Twitch and YouTube communities, but Ubisoft says the bug could impact other devices too. Ubisoft says affected devices won’t be able to capture gameplay footage because the video signal being pushed to the device is corrupted. There’s no word on a cause or if fans can expect Tom Clancy’s The Division developer Massive to address the issue before the end of the beta.

The news is particularly disappointing because there’s not going to be a non-disclosure agreement for the upcoming Tom Clancy’s The Division closed beta. Ubisoft says fans are free to distribute screenshots and video footage as desired, and share thoughts on their experiences in whatever format they’d prefer. Provided that preferred format isn’t video captured on a Windows 10 device.

Tom Clancy’s The Division is being developed for PlayStation 4, Xbox One and PC. The game is currently scheduled to debut on March 8.

Be sure to check back with iDigitalTimes.com and follow Scott on Twitter for additional Tom Clancy’s The Division coverage throughout 2016 and for however long Massive continues to support The Division in the months following launch.

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