Samsung Galaxy Note 7 Recall And Exchange Details For US And Worldwide

Samsung Galaxy Note in folio case
Samsung Galaxy Note in folio case Fionna Agomuoh

There are already plans for a global relaunch of the Galaxy Note 7. A few markets, including the U.S., Hong Kong and Taiwan are already receiving new models of the Galaxy Note 7 and many more will receive new models in the coming weeks. Tech blog Sammy Hub has compiled a list of countries and their new release dates for the Galaxy Note 7. Check out details below.

Samsung recalled the Galaxy Note 7 last Friday and is offering consumers who purchased the device a chance to exchange their handset for a new Galaxy Note 7, Galaxy S7 or Galaxy S7 Edge or a full refund, including accessories. The manufacturer is also offering a $25 phone bill credit, or a $25 gift card.

U.S. carriers are not yet selling new Galaxy Note 7 models, but they have set up return or exchange programs of the Galaxy Note 7. Find out here how you can return or exchange your Galaxy Note 7 though your carrier.

Contact Verizon to return or exchange the Galaxy Note 7 with no restocking fee until Sept. 30.

Contact AT&T to exchange the Galaxy Note 7 for a new device and to get a full refund on accessories.

Contact T-Mobile for a full refund and the opportunity to purchase a new device of a different brand or model, or wait for new Galaxy Note 7 models to be in stock.

Contact Sprint for a full refund and an alternate device to use until the Galaxy Note 7 is back in stock.

Contact U.S. Cellular to exchange the Galaxy Note 7 for a new model.

New Samsung Galaxy Note 7 Release Date

Underway

  • Hong Kong / Macau
  • Taiwan
  • U.S.

Sept. 19

  • Austria
  • Croatia
  • Czech Republic
  • Estonia
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Poland
  • Romania
  • Serbia
  • Slovenia
  • Spain
  • U.K.

Sept. 21

  • Australia

Sept. 29

  • Iran
  • Malaysia

Sept. 30

  • Mexico

October

  • Denmark
  • Finland
  • Norway
  • Philippines
  • Sweden

Unknown

  • Belgium
  • Bulgaria
  • Egypt
  • India
  • Levant
  • Netherlands
  • Pakistan
  • Switzerland
  • Gulf
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