PS4 Pro and LG TVs have had a rocky relationship since Sony’s high-spec PlayStation launched earlier this month. Displays from the Korean manufacturer have had trouble outputting the console’s 4K and HDR images across the board. Unfortunately, the fix for that problem may arrive later than expected.
Shortly after the PS4 Pro release, LG issued a statement saying that a firmware update to correct the shortcoming would be live by the end of November. However, that assessment appears to only be true in Japan and Asia. Comments in reddit threads confirm that users across the U.S. and U.K. haven’t been provided with the fix yet. In particular, one alleged conversation with an LG support professional suggested the North American update wouldn’t be published until Dec. 28. Especially for those hoping to get a Pro for the holidays, that could be a pretty big bummer. Such spotty compatibility is precisely why we argued that consumers should wait on Pro until after the seasonal rush.
Of course, it’s important to note that there are workarounds available, like swapping HDMI ports or setting the console to HDCP to version 1.4 using the system’s safe mode menu. The latter method will allow games to play with 4K and HDR, but streaming apps like Netflix, won’t display the enhanced resolution.
While not quite as pervasive as the LG situation, even some of Sony’s own Bravia and Vizio models have problems delivering all that the PS4 Pro has to offer. From what we’ve seen, no firmware updates have popped up to resolve those issues either.
Despite these launch kinks, those with fully compatible TVs have mostly appreciated the new system. Analysts have noticed some curious performance dips on a few titles, but it’s expected that those bugs will be ironed out eventually. Some titles, like Rise Of The Tomb Raider and The Last Of Us: Remastered have been heralded as prime examples of the joys 4K console gaming can bring.
PS4 Pro is available now for the standard price of $399, but shoppers should be vigilant for sales in the holiday weeks to come.
Have you received a firmware update that allows your PS4 Pro to support HDCP 2.2 on LG displays? Tell us in the comments section!
